This page is from the Round Hill Society archives which are available for historic interest. Please bear in mind when viewing archived pages that details may no longer be current.
Since Friday 2 December, Round Hill was plagued by interruptions to the power supply. Houses throughout the area were affected but now seems to have been restored.
We contacted EDF Energy, the company responsible for the provision of the power infrastructure who said:
EDF Energy apologise to customers...for the recent interruptions to their power supply which have been caused by a fault on an underground cable.
There have been five power interruptions since Friday (2 Dec) which have mainly affected between 90 and 130 customers on each occasion, though not all customers would have been affected each time. The power interruptions have lasted between an hour and a half and just over four hours.
Engineers have located the fault and are currently carrying out permanent repairs to an underground cable which we are aiming to complete by the end of this week. In the meantime we will continue to monitor the network in this area.
We do understand the inconvenience which these interruptions have caused and would like to apologise to customers for the disruption.
Read the report of the outages
which appeared in the Argus on 13 December.
According to energywatch
, the gas and electricity watchdog, compensation is calculated as follows:
The main rules are that you will only qualify for compensation if your electricity goes off for:
- more than 18 hours, or
- more than 4 times in one year, for at least 3 hours each time.
The amount you might get for an unexpected power cut would be £50 for the first 18 hours, with £25 for each further 12 hours without power. But note: where there is a major power cut that affects many thousands of people, a distributor can ask Ofgem to reduce compensation payments or excuse them from paying any at all.
The experience of a resident contacting EDF about the power cuts