Here are some of the conditions relevant to the concerns of local residents, under Licence No. EAWML100185, granted by
the Environment Agency (phone
0800 80 70 60), to Veolia.
The Environment Agency, not The Council report an incident on 0800 80 70 60 (Freephone, 24 hour service) should you experience problems Residents suffering unreasonable noise / odour / dust levels during daylight hours, would be better to ignore the 23 Council planning conditions with the exception of Conditions 10 (requiring a "smart" form of reversing alarm) and Condition 11 (WTS & MRF doors to remain closed except to enable the ingress and egress of vehicles) .
During daylight hours, the key to holding Veolia to be a reasonable neighbour is the terms of its operating licence, enforced not by The Council, but by The Environment Agency. See what this licence says in relation to noise, odour & fugitive particles and contact The Environment Agency's incident hotline - report an incident on 0800 80 70 60 (Freephone, 24 hour service) - should you experience problems 3.3 Fugitive emissions of substances 3.3.1 Fugitive emissions of substances (excluding odour and noise) shall not cause pollution. The licence holder shall not be taken to have breached this condition if appropriate measures have been taken to prevent or where that is not practicable, to minimise, those emissions.
3.3.2 Litter or mud arising from the activities shall not cause pollution. The licence holder shall not be taken to have breached this condition if appropriate measures have been taken to prevent or where that is not practicable, to minimise, the litter and mud.
3.3.3 Litter and mud arising from the activities shall be cleared from affected areas outside the site as soon as practicable.
3.3.4 All liquid wastes, whose emission to water or land could cause pollution, shall be provided with secondary containment, unless the licence holder has used other appropriate measures to prevent or where that is not practicable, to minimise, leakage and spillage from the primary container.
3.4 Odour
3.4.1 Emissions from the activities shall be free from odour at levels likely to cause annoyance outside the site, as perceived by an authorised officer of the Agency, unless the licence holder has used appropriate measures to prevent or where that is not practicable, to minimise, the odour.
3.5 Noise
3.5.1 Emissions from the activities shall be free from noise at levels likely to cause annoyance outside the site, as perceived by an authorised officer of the Agency, unless the licence holder has used appropriate measures to prevent or where that is not practicable, to minimise, the noise.
3.6 Pests
3.6.1 Scavenging animals, scavenging birds and other pests shall not cause pollution. The licence holder shall not be taken to have breached this condition if appropriate measures have been taken to prevent or where that is not practicable, to minimise, such pollution.
3.7 Monitoring
3.7.1 This licence does not require any monitoring of the activities, emissions or the environment.